Legal notice

This website is operated by Carpi Escaleras.

For questions about orders, products, shipping, returns, refunds, product safety, privacy, or general customer support, you may contact us using the information below:

E-mail: info@carpiescaleras.com

Phone: +34 963 85 82 59

Business Address: Carrer d'Àngel Guimerà, 16, 46008 Valencia (VLC), Spain

Website: carpiescaleras.com

Customer support is generally available Monday through Friday, from 9:00 a.m. to 5:00 p.m. (CET), excluding public holidays in Spain.

We aim to respond to customer inquiries within 1-3 business days.

For order-related inquiries, please include your order number, full name, delivery address, and a clear description of your request.